Kitchen Reno Hub ("we," "us," or "our") operates KitchenRenoHub.com (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and utilize our interactive remodel budget and home equity estimation quizzes.
1. Important Notice Regarding Our Business Model
Kitchen Reno Hub is an independent marketing lead generator and referral service. We are not a mortgage lender, broker, or financial institution.
We do not originate loans, make credit decisions, issue pre-approvals, or assess specific terms. When you submit your information through our quiz, you are requesting to be connected with third-party partners—including licensed mortgage lenders, brokers, loan originators, and home improvement service providers—who can evaluate your options and discuss potential financial products with you directly.
2. Information We Collect
We collect information you voluntarily provide, as well as data gathered automatically through tracking technologies:
Contact Information: First name, last name, email address, telephone number, and ZIP code.
Property & Loan Estimates: Self-reported property values, estimated remaining mortgage balances, property ownership status, and planned home renovation timelines or project scopes.
Self-Reported Credit Range: Credit score estimates you select for matchmaking purposes (we do not collect your full Social Security number or run a credit check).
Technical & Usage Data: IP address, browser type, device information, operating system, referring URLs, pages viewed, and session interaction metrics collected via cookies, pixels (including the Meta Pixel), and web beacons.
3. How We Use Your Information
We use the data collected on our Site to:
Match you with our network of participating lenders, financial service providers, and home renovation partners.
Estimate your potential accessible home equity using standard industry estimation formulas.
Transmit your contact details to matched third-party partners so they can contact you regarding your inquiry.
Monitor, optimize, and measure the performance of our advertising campaigns and website conversion funnels.
Prevent fraud, ensure technical security, and maintain regulatory compliance.
4. How We Share and Disclose Your Information
We do not sell your personal information to unverified third parties for independent marketing unrelated to your request. However, to fulfill the purpose of our Site, we disclose your data to:
Lender & Marketing Partners: We transmit the contact details and project criteria you submit to licensed lenders, loan officers, lead aggregators, or contractors within our network so they can present relevant financing options to you.
Service Providers: Third-party software tools that host our website, manage databases, handle automation webhooks, and analyze web performance.
Legal and Regulatory Authorities: Entities required by law, subpoena, or legal process to protect our rights, users, or the public.
5. Consent and Telemarketing Communications (TCPA Compliance)
By submitting your information on KitchenRenoHub.com and clicking our final estimate button, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by Kitchen Reno Hub and our network of participating lending partners.
Communications may occur via telephone calls, text messages (SMS/MMS), or email, including the potential use of automated dialing technology and artificial or prerecorded voice messages.
Consent to receive these calls or messages is not a condition of purchasing any property, goods, or services.
You may revoke your consent or opt out at any time by replying "STOP" to text messages or contacting us directly.
6. Cookies, Pixels, and Online Advertising
We utilize tracking technologies, including cookies and the Meta (Facebook) Pixel, to track visits, personalize content, and deliver targeted advertising based on prior site interactions.
You can configure your browser to decline cookies or notify you when cookies are placed. Note that disabling cookies may affect certain interactive elements of the quiz funnel.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or alteration. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.
8. State Privacy Rights (e.g., California, Virginia)
Depending on your state of residence, you may have specific rights regarding your personal information, including:
The right to know what personal data we collect, use, and disclose.
The right to request deletion of your personal data.
The right to opt out of the sale or sharing of personal data for targeted advertising.
The right to non-discrimination for exercising your privacy rights.
To exercise any applicable statutory rights, please contact us using the information below.
9. Third-Party Links and Services
Our website may contain links to external sites or redirect you to lender application portals. We are not responsible for the privacy practices, content, or terms of third-party websites. We encourage you to review the privacy policies of any third-party lender or partner with whom you interact.
10. Children's Privacy
KitchenRenoHub.com is intended exclusively for adults aged 18 and older who own residential property. We do not knowingly solicit or collect personal information from individuals under the age of 18.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date. Continued use of the Site following any updates constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, comments, or wish to exercise your privacy choices, please reach out:
Website: KitchenRenoHub.com
Email: [email protected]